Why Listing Spare Space on Urban Squirrel is Safe and Secure
Peace of Mind with Urban Squirrel's Security Measures
One of the biggest concerns when it comes to renting out your space is the “what if” factor. What if something gets damaged? What if something goes missing? Urban Squirrel has robust measures in place to ensure that your property is protected and your experience is seamless. Here are the top reasons why listing your space with us is a secure choice:
1. The Urban Squirrel Protection Guarantee
At Urban Squirrel, your peace of mind is our priority. That’s why the Urban Squirrel Protection Guarantee automatically applies to all bookings (for no extra cost). If your property is damaged during a rental period, we’ll cover you up to £2,000. Check out more details here.
2. Free Removal of Items Left Behind
One common concern for hosts is dealing with items left behind by renters. With Urban Squirrel, you don’t have to worry about this. We will remove any items left at your property at zero cost to you. This service ensures that your space remains clean and ready for the next renter without any added hassle or expense on your part.
3. Secure Payment Handling with Stripe
Financial transactions can be a significant source of anxiety for hosts. To address this, Urban Squirrel uses Stripe to handle all payments. This means that payments aren’t made directly between the host and renter, ensuring a secure and reliable financial process. Stripe is a trusted payment processor, known for its robust security measures and user-friendly interface, giving you peace of mind that your payments are handled safely.
4. Proactive Late Payment Management
No one likes chasing after late payments, and with Urban Squirrel, you don’t have to. We will chase for late payments on your behalf, ensuring that you receive your dues without any additional stress. Our dedicated team will handle the follow-up, allowing you to focus on providing a great rental experience rather than managing financial disputes.
5. Exceptional Customer Service
Sometimes, issues can arise despite the best precautions. That’s where our Urban Squirrel customer service team comes in. Our team is committed to helping resolve any problems that may occur, offering support and solutions to ensure that both hosts and renters have a positive experience. Whether it’s a minor concern or a significant issue, our customer service team is here to assist you every step of the way.
6. Comprehensive Booking Terms
To prevent any misunderstandings or misuse of your space, Urban Squirrel ensures that both host and renter sign the Booking Agreement. These terms explicitly state that no Prohibited Items are to be stored and that all items must be removed at the end of the rental period. This clear agreement helps protect your property and sets expectations for both parties, contributing to a smooth and worry-free rental process.
Listing your space with Urban Squirrel is not just about making extra income; it's about doing so with the assurance that your property is in good hands. Our protection guarantee, efficient item removal, secure payment handling, proactive payment management, outstanding customer service, and Booking Agreement all work together to provide a secure and hassle-free experience for our hosts.
Ready to list your space? Join the Urban Squirrel community today and enjoy the peace of mind that comes with our comprehensive security measures.